GoHoops Social APP (hereinafter referred to as "this APP") values the privacy protection of its users and
respects the protection of personal data. By starting to use this APP service, the user has read,
understood, and agreed to the terms of service and this privacy policy. When users use or continue to use
this APP, it is presumed that they have read, understood, and agreed to accept all the content of this
agreement and its subsequent modifications and changes.
Personal data we collect
When you register or use our services or interact with GoHoops in other ways, we collect your personal
information. The categories of information we may collect include but are not limited to the following:
- Information you provide. Personal data or personal information refers to any information about an
individual that can identify the individual. This excludes data with deleted identity (hereinafter
referred to as "anonymous data"). We collect content, messages, and other information you provide when
using our services, such as when you create or use your account (hereinafter referred to as "account")
or when you provide feedback to us. The information we collect may include the following content:
- Identity information includes surname, name, and gender.
- Information includes email address.
- Demographic information includes your date of birth and country/region.
- Profile information includes your username, password, survey responses, promotions; improvement
suggestions; referrals; or any other actions you perform on our services.
- Information we collect automatically. When you use our services, we may automatically collect some
information through the use of server logs and other similar technologies. We may collect information
about your use and activities on our services. This information includes:
- Technical data includes device-specific information (such as your hardware model, operating
system version, unique device identifiers, and mobile network information), Internet Protocol
(IP) address, device event information such as crashes, system activity, hardware settings,
browser type, language, and the date and time you use our services.
- Location data includes information about your location, obtained through various technologies,
including Internet Protocol (IP) address, which indicates a number assigned to each device
connected to the Internet, assigned in geographic blocks, and other identifiers that can provide
us with information about nearby devices, such as Wi-Fi access points.
- Usage data includes information about how you use our services, such as your preferences,
characteristics, and behavior.
- Information we collect from other sources.
- Third-party services. If you link, connect or use single sign-on (hereinafter referred to as
"SSO") login through third-party services (such as Google, Facebook, Apple), you instruct the
service to send us information, such as your registration, friend list, personal information
controlled by the service or authorized by you through your privacy settings on that service.
For any purpose, we will also collect, use, and share aggregated data, such as statistical or demographic
data. Aggregated data may originate from your personal data, but it is not legally considered personal data
because it does not directly or indirectly reveal your identity. For example, we may aggregate your usage
data to calculate the percentage of users accessing specific website features. However, if we combine or
link aggregated data with your personal data so that it can directly or indirectly identify your identity,
we will treat the combined data as personal data and use it according to this privacy policy.
We will not collect any specific category of personal data about you (this includes details about your race
or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade
union membership, information about your health, genetic and biometric data).
How we use personal data
We rely on many legal bases to allow us to use your personal data. We use personal data to facilitate our
business relationship with users, comply with our legal obligations, and pursue our legitimate business
interests.
- The Sharing Personal Information. We may share your personal information under the following
circumstances:
- With your consent: We will share your personal information with third parties when you give us
permission to do so.
- With service providers: We may share your personal information with third parties who help us
provide our services. These parties may include, but are not limited to, data storage providers,
marketing and advertising partners, and analytics providers.
- For legal purposes: We may share your personal information if required by law or in response to legal
processes, such as a court order or subpoena. We may also share your personal information if we believe
it is necessary to protect our rights, property, or safety, or that of our users or others.
- In the event of a business transfer: If we are involved in a merger, acquisition, or sale of all or a
portion of our assets, your personal information may be transferred as part of the transaction.
Mobile Devices
With your consent, we may send you push notifications. You may grant us permission to access your location
information or contact information in order to provide you with our services. When you upload photos from
your mobile device, your photos may be tagged with your location information. Please read the instructions
on your mobile device to understand how to change the settings and enable the sharing of such information or
receive (or opt-out of receiving) push notifications (including software development kits, or "SDKs").
Different device operating systems may have different presets, so please familiarize yourself with the
settings that manage push notifications.
How We Disclose Personal Data
We value your privacy. Unless otherwise stated below, we will not share, sell, rent, transfer or otherwise
disclose your personal data to third parties.
- Verification Service Providers. To detect and/or prevent fraud and comply with our legal obligations, we
sometimes need to share your information with third-party identity verification services.
- Operational Service Providers. To provide our services to you, we need to share your information with
third parties who provide us with certain tools/services, including data storage, customer service
platforms, accounting and invoicing, IT, email and other communication tools, security and fraud
detection.
- Other Service Providers. To improve the functionality of our services, we sometimes share your
information with service providers to help us analyze how people use our services, so we can improve our
product. We may also share your information with service providers who help us deliver certain
advertising/marketing campaigns to grow our business.
- Law Enforcement and Regulatory Authorities. We may share your personal data when we believe it is
necessary: (i) to comply with applicable laws or rules imposed by the relevant payment method; (ii) to
enforce our contractual rights; (iii) to protect GoHoops, our users, or others' services, rights,
privacy, safety, and property; (iv) to respond to requests from courts, law enforcement agencies,
regulatory agencies, and other public and government authorities (which may include authorities outside
your country of residence).
- Business Partners. Sometimes, we may collaborate with other companies (referred to as "partners") to
allow you to transact with individuals who are customers of such partners rather than GoHoops. To
complete these transactions, we need to share information about your account (such as name, email
address, phone number, and date of birth) with the applicable partner so they can fulfill their legal
and regulatory obligations. Your information will only be shared with such partners to the extent that
you actually transact or interact with their customers.
- Professional Advisors. To complete third-party financial, technical, compliance, and legal audits for
GoHoops' operations or otherwise comply with our legal obligations, we may need to share information
about your account with professional advisors who act as processors or joint controllers, providing
consultation, banking, legal, compliance, insurance, or accounting services as part of such audits.
- Third Parties. We may choose to sell, transfer, or merge parts of our business or assets to third
parties. Alternatively, we may acquire other businesses or merge with them. If our business changes, the
new owner may use your personal data in the same way as set out in this privacy policy.
- With Your Consent. We will share your information in accordance with the description you agreed to when
you gave consent. For example, following your instructions or as described when you agreed to share; or
when you authorize third-party applications or websites to access your personal information.
How We Protect Personal Data
- We adopt reasonable technical and organizational information security measures to provide appropriate
protection for your personal data, preventing its disclosure or unauthorized access, and preventing such
risks associated with providing personal data. We limit access to your personal data to those employees,
agents, contractors, and other third parties who have a business need to know. They have confidentiality
obligations and will process your personal data only in accordance with our instructions.
- However, we cannot guarantee that your personal data will not be accessed, disclosed, altered, or
destroyed by any attack from hackers or any skilled computer expert. If you have reason to believe that
your interaction with us is no longer secure (for example, you believe that the security of your account
has been compromised), please contact us immediately.
- We may, with your consent, post some of the website's information on your social activity information
page through Facebook or similar social service systems. If you disagree with the publication of such
messages, please do not click the agree button or remove the information through the respective social
service's member mechanism or refuse this website to continue publishing related messages afterward. If
you have any questions, you can still contact us, and we will assist you in confirming and handling
related issues. If the delivery address, contact person, and contact method you provided are not your
personal data, you agree that you have obtained the consent of the parties concerned to provide it to us
and have informed them on our behalf of the statutory notification matters. Except when required by law
to provide to the judiciary, investigation authorities, relevant competent authorities, or our
cooperating manufacturers for the necessary use of executing relevant activities, we will not
arbitrarily provide your personal data to third parties.
Data Retention Policy
We will retain your personal data as long as we provide our services to you. Even if we stop providing our
services to you directly or indirectly, or if you close your account, we will still retain your personal
data to comply with our legal and regulatory obligations. In all cases where we retain your data, we will
process it in accordance with any applicable statute of limitations and records retention obligations under
applicable law.
Contact GoHoops to manage the personal information you provide to us
If you have updates, access, deletion, review, download, refuse our use of part or all of your personal
information (e.g., you think we may improperly collect or use your personal information), restrict our use
of your personal information (e.g., do not want us to use your personal information for analysis), etc. for
your GoHoops member information or other personal information you provide to us, you can email us at
service@meetagile.com. In addition, if you initially agree to MeetAgile collecting your personal information
but later wish to withdraw this consent, you can also make this setting on GoHoops products or services at
any time, or submit a request to withdraw consent to us, and we will not continue to collect your personal
information, only retain the personal information we collected before you withdrew consent. For steps to
request data deletion, please click thelink。
Your rights and choices
Regarding our collection, use, and disclosure of your personal information, your choices are as follows:
- How to view or change your account's personal data. If you want to view, correct or update the personal
data you previously disclosed to us, you can log in to your account or contact
us.
- Your data protection rights. Depending on your location and subject to applicable law, you may have the
following rights with respect to the personal information about you that we control:
- The right to request confirmation from GoHoops as to whether we process personal information
about you, and if so, the right to request a copy of that personal information;
- The right to request GoHoops to correct or update your inaccurate, incomplete or outdated
personal information;
- The right to request GoHoops to delete your personal information in certain circumstances as
required by law;
- The right to request GoHoops to restrict the use of your personal information in certain
situations, such as when GoHoops is considering another request you submitted (including a
request to update your personal information);
- In technically feasible situations, the right to request that we export your personal
information we hold to another company;
- You have the right to withdraw your consent at any time if processing your personal information
is based on the consent you previously provided; and/or
- In certain situations, you may also have the right to object to the processing of your personal
information.
- The process for exercising data protection rights
- Usually, no fee is required. You do not need to pay a fee to access your personal data (or
exercise any other rights). However, if your request is obviously unfounded, repetitive, or
excessive, we may charge a reasonable fee. Alternatively, we may refuse to comply with your
request in these situations.
- What we may need from you. We may need to ask you for specific information to help us confirm
your identity and ensure that you are entitled to access your personal information (or exercise
any of your other rights). This is a security measure to ensure that personal information is not
disclosed to any unauthorized person. We may also contact you to request more information
related to your request to speed up our response.
- Response time limit. We try to respond to all legitimate requests within one month. If your
request is particularly complex or you have made a lot of requests, we may need more than a
month. In this case, we will notify you and keep you updated.
Updates and notifications of this privacy policy
We may change this privacy policy from time to time. When we make updates, we will let you know by changing
the "last updated" description at the top of this privacy policy. If there are significant updates, we will
send you a notification or post a notice on our website. If you have any questions about changes to the
privacy policy, please
contact
us .
If applicable law requires us to obtain your consent or provide notice in a specified manner before making
any changes to this privacy policy that apply to you, we will provide such required notice and obtain your
required consent.
Contact us
If you have any questions about this privacy policy, you can send an email to service@gohoops.cc
Before responding to your request, we may need to verify your identity, such as verifying that the email
address from which you sent the request matches the email address we have on file. Identity verification may
be based on a valid government-issued ID.